Job vacancy store associate

Rate of Pay Per Hr – Staring $23 – 25 negotiable based on skills and experience.

Location is in Port of Spain so if the candidates live in POS or can drive, it would be better for them.
We are looking for staff that want fixed term work (3 months) and permanent work.
JOB TITLE: Store Associate

DEPARTMENT: Marketplace Store
REPORTS TO: Market Place Supervisor
ROLES SUPERVISED: None

JOB SUMMARY:
The Store Associate duties include selling, restocking and merchandising.
A key goal is to ensure high levels of customer satisfaction through excellent service experiences on a daily basis, ensuring customers have an enjoyable shopping experience and want to return.

The Store Associate thus increases the company’s growth and revenue through sales maximization. They must be organized, detail-oriented, and knowledgeable of products with an engaging, upbeat personality.

This function may also include a cashing component and also back up function to be able to work at the Back of House.
KEY DUTIES AND RESPONSIBILITIES:

Customer Service
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Greet customers and make them feel welcome, be attentive and provide answers to queries.
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Ascertain customers’ needs and wants and make appropriate recommendations
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Implore sales tactics such as upselling
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Develop knowledge of products, including new lines and offers, and to share that knowledge with customers and other colleagues in a confident manner.
Knowledge should also include things such as potential allergens, health benefits, ingredients.
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Maximize customer interest and sales levels by displaying products appropriately
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Ensure to properly setup, flip and breakdown buffet at required time.
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Maintain buffet cleanliness and presentation
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Keep food items properly stored at the correct temperature
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Adhere to food safety and sanitation regulation
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Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
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Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
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Report all accidents and injuries in a timely manner.
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Follow all company policies and procedures
Cashing
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Processes payments by accepting cash, card, check, or charge payments from customers.
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Properly, packages/bags purchase if needed.
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Processes return transactions.
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Discounts purchases by company policies.
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Balances cash drawer by company polices.
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Maintains checkout operations by following policies and procedures and reporting needed changes.
General
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Put up signage, as required; e.g., for exclusive offers and discounts.
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Assist with the decoration / set-up of the store for holidays / special occasions.
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Follow approved procedures for receiving product and restocking to ensure quality protection, accuracy, and product rotation.
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Assist with inventory counts and placement of new products, including new in-store or window displays.
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Follow companies’ policies and procedures
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Assist with Back of House tasks if needed e.g. Labelling and packing

Any other related duties as may be assigned from time to time.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Active listening and effective communication skills
• Strong organizational and multitasking skills
• Good personal presentation skills.
• Excellent customer service and strong interpersonal skills
• Attentive, friendly, polite and helpful with customers.
• Patient and diplomatic when dealing with complaints, and ability to solve problems.
• Solid understanding of all safety and health protocols
• Basic understanding of sales principles and customer service practices
• Thrives working in a fast-paced environment as part of a team
• A fast learner and able to think quickly on one's feet
• Physically fit, able to work long hours on one's feet
QUALIFICATIONS AND EXPERIENCE:
• Previous retail and/or sales experience
• Available to work on holidays and weekends
Any equivalent combination of qualifications, experience and skills may also be accepted

25

26 Jul, 2024 (81 days left)