Job vacancy Facilities and Development Manager

The incumbent will be responsible for managing a team of six people and ensures proper planning, controlling, and monitoring of assigned projects by managing and directing the project resources to best meet project objectives. He/She is also responsible for ensuring all facilities are properly maintained, including routine, scheduled and preventative maintenance programs, to the approved standard of the Company. He/She manages and controls all expenses related to the operations of the business including repairs and maintenance of all facilities and equipment.

Job Responsibilities

Development

• Works closely with the CEO to define and develop the Company’s expansion and development plans, overall business goals and targets in collaboration with functional heads.
• Provides strong leadership, motivates and manages direct reports to set and attain aggressive goals in accordance with Company’s overall objectives.
• Visits stores identified for follow-up action and co-ordinates support where necessary; ensures critical issues are brought to the attention of the relevant support personnel and addressed within a specific time period.
• Prioritizes tasks into major projects including but not limited to new store construction, major refurbishment, remodeling of existing stores and minor projects including but not limited to repair/replacement/upgrade of equipment, furniture, fixtures and fittings and minor renovations.
• Collects metrics data such as actual cost values, schedule, work in progress, work completed, budgets and cost/benefit analyses.
• Provides regular status reports, GANTT charts and project tracking updates.
• Obtains resources in accordance with established procurement procedures and co-ordinates with responsible internal teams to ensure that projects are completed within budget and on time.
• Ensures all documentation and policies and procedures regarding service contracts etc. are created, updated, maintained and adhered to.
• Works closely with and manages outside vendors and service providers to ensure that all project objectives are met.
• Controls and monitors project scope, time, cost and quality in managing competing project requirements.

Facilities Management

• Involved in both strategic planning and day-to-day operations in relation to buildings and premises.
• Responsible for procurement and contract management, building, grounds maintenance and cleaning.
• Catering, vending and Health and Safety, utilities and communications Infrastructure and space management.
• Manage and control all expenses related to the operations of the business including Repairs and Maintenance of all facilities and equipment including Motor Vehicles, Cleaning, Utilities, Security and all other related expenses such as signage, pest control, plumbing, electrical, car parks etc.
• Preparing documents to put out tenders for contractors.
• Project management and supervising and coordinating work of contractors.
• Investigating availability and suitability of options for new purchases
• Calculating and comparing costs for required goods or services to achieve maximum value for money.
• Managing and leading change to ensure minimum disruption to core activities.
• Liaising with landlords of commercial properties
• Directing and planning essential central services such as reception, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling
• Planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises
• Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.
• Coordinating and leading a team or teams of staff to cover various areas of responsibility.
• Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
• Responding appropriately to emergencies or urgent issues as they arise
• Supervise, coach, train and assist with the professional development of subordinates.

Management of Security Services/Fleet

• Communicates effectively and works cooperatively with store and law enforcement personnel.
• Procures and directs installation and maintenance of covert surveillance equipment, including but not limited to, security cameras and sensormatic equipment.
• Directs installation and maintenance of vaults and cash drop boxes.
• Monitors performance of service providers and provides feedback and timely action.
• Develops and maintains partnerships/relationships with local law enforcement agencies in respective areas across the country where retail stores/CSU/Warehouse are located.
• Monitors performance of security personnel assigned to the retail stores/CSU/Warehouse and addresses any issues within specific timelines.
• Directs and supports cash collection at all retail locations and wherever required in the company.
• Manages job-related activities and assignments for asset protection including administering detection, deterrence and resolution of violations of company policies and criminal activities.
• Develops ways to detect safety issues and security violations and puts programs in place to prevent repeat occurrences.
• Provides recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
• Assesses security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
• Does ongoing research to determine updated technology and opportunities to enhance security.
• Establishes relationships with suppliers of company vehicles.
• Establishes relationships with mechanics to ensure secondary options are available for fleet maintenance.
• Performs other related duties as may be assigned from time to time.

Core Competencies

• Manage resources effectively with ability to balance competing priorities and manage multiple projects to successful conclusion.
• Strong team building and influencing skills to effectively work with Store Management and Warehouse team
• Demonstrate initiative to make and meet commitments
• Strong verbal and written communication skills to summarize and present results and prepare documentation.
• Ability to carry out multiple assignments and plan accordingly.
• Passionate and Positive
• High level of Integrity
• Ability to work a flexible schedule including some nights and/or weekends

Job Requirements

• BSc. degree from a recognized University in Management, Engineering, Project Management or related field, or Registered Member or Certificate Holder from a recognized international body (e.g. Master Project Manager or Certified International Project Manager from the International Project Management Commission or American Academy of Project Management).
• 5-8 years’ experience in a similar role
• Experience in the Retail or Pharmacy Industry will be an asset.
• Competent in Microsoft Office Suite.